Skip to content
Call
Text
Profile photo of a State Farm Agent named: Briana Cicero-Johns
State Farm® Insurance Agent

Briana Cicero-Johns

(704) 845-1960
2940 Senna Dr
Ste A
Matthews, NC 28105-6722

Would you like to create a personalized quote?

Continue a saved quote Items needed for a quote
File a Claim Send Payment
4.9 out of 5 average rating on Google (184 reviews)
Contact Us
Contact Us
Text Us
Map & Directions
Get ID Card

Would you like to create a personalized quote?

Continue a saved quote Items needed for a quote
File a Claim Send Payment

Office Info

Office Hours
Mon-Thu
9am - 5pm
Fri
9am - 4pm
Sat-Sun
Closed
Call or text us 24 hours a day!

Address

2940 Senna Dr
Ste A
Matthews, NC 28105-6722

Languages

English
Map Image

As a State Farm Agent, Briana Cicero-Johns genuinely cares about her customers. They are more than policyholders; they are individuals, families, and small business owners who deserve to live life to the fullest. Making it a priority to form meaningful relationships, Briana is able to identify the needs of every customer and by offering auto insurance, homeowners insurance, life insurance, and more, she is able to find the coverage that is the perfect match.

Briana’s State Farm Matthews, NC office is dedicated to providing outstanding customer service. Acting with professionalism, transparency, and kindness, Briana and her team empower policyholders to take control of their lives by preparing for the uncontrollable situations that may arise in the future.

Operating out of Matthews, Briana’s agency takes great pride in helping residents of the Carolinas pursue their dreams with more confidence and less stress. Licensed to service all of North Carolina and South Carolina, her State Farm office offers:

● Auto Insurance

● Homeowners & Renters Insurance

● Health Insurance

● Life Insurance

● Business Insurance

Originally from Newton Falls, Ohio, Briana has maintained her “Midwest nice” roots. She is a believer in paying it forward and is very involved in the community. Briana is a member of The Matthews Chamber of Commerce, The Union County Chamber of Commerce, and Kiwanis Club of Matthews. She also sponsors and works with nonprofits such the Matthews Athletic Recreational Association (MARA), the Wesley Chapel-Weddington Athletic Association (WCWAA) and The Union County Girls On The Run.

Briana graduated from Youngstown State University, received her MBA from West Virginia Wesleyan College, and earned her Doctorate from Marshall University. When she is away from the office, Briana loves spending time with her husband (a self-proclaimed car enthusiast), her two children, and their rescue dog named Otto. The weekends are typically spent at car shows, or on the sideline of a soccer field or basketball court. In her spare time, Briana wishes she had more spare time.

Feel free to stop by her State Farm Matthews, NC office anytime. Briana and her qualified team can’t wait to meet you and to begin discussing your insurance needs. Want to get started today? Call Briana’s office or request a quote online now!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking

View Licenses

Special needs guardianships: How to ask

Choosing a guardian is a significant choice, especially when a child has disabilities. We discuss the details of special needs guardianships.

The Real Consequences of Drunk Driving

What's at stake if you're caught drunk driving? A lot. These tips help you avoid the dangers of drinking and driving.

How to stay safe and help prevent heat illnesses on humid days

How to help deal with the added risks of breathing trouble, heat exhaustion and mold.

View More Articles

Bundle is Life (feat. Patrick Mahomes & Cristo Fernández) :30

No-Brainer :30

This is a Nightmare! :30

Foul :30 (feat. Chris Paul)

To be the premier provider of choice for insurance and financial services in Matthews and the surrounding areas through the nurturing of lifelong relationships with our State Farm customers, and by providing servant-leadership in our community.

Empowering customers to make informed insurance and financial services decisions while serving our community.

Christina Cipolla State Farm Agent Team Member

Christina Cipolla

Customer Service Manager

License #17228820

Christina has provided remarkable customer service in this Matthews office since 2009. She is licensed in Property and Casualty and is a North Carolina Notary Public. Christina assists our State Farm customers with payments, claims, and policy changes. She relocated from out-of-state and now calls Indian Trail home. Christina enjoys cooking and spending time with her family.

Asia Burgess State Farm Agent Team Member

Asia Burgess

Account Representative

License #20231001

Asia hails from northeast Ohio but has called North Carolina home for many years now. She is licensed in Property and Casualty insurance in both NC and SC and enjoys working with folks on their commercial insurance. Asia enjoys music, snorkeling, and traveling.
Crystal Shoe State Farm Agent Team Member

Crystal Shoe

Account Representative

License #20669353

Crystal was born and raised in North Carolina, and presently calls Mint Hill home. She earned a B.S. in Business Administration from UNC-Charlotte and is licensed in Life, Health, Auto, and Fire insurance in South Carolina and North Carolina. When she's not greeting and assisting State Farm customers in our Matthews office, she enjoys traveling and spending time with her family.
Brittany Collins State Farm Agent Team Member

Brittany Collins

Account Manager

License #21045119

Brittany has managed several small businesses in the Charlotte area and is working toward owning her own insurance office in the coming years. She is licensed in Property, Casualty, Health and Life insurance in North Carolina. She loves working with first time home buyers to ensure they understand how their homeowner's insurance policy covers them. When she's not at the office, you can find Brittany at the gym or hanging out with her husband and two cats.
Available Positions
Account Associate - State Farm Agent Team Member

Matthews, NC Full Time

Account Representative - State Farm Agent Team Member

Matthews, NC Part Time

Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.