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Profile photo of a State Farm Agent named: Briana Cicero-Johns
State Farm® Insurance Agent

Briana Cicero-Johns

(704) 845-1960
2940 Senna Dr
Ste A
Matthews, NC 28105-6722

Would you like to create a personalized quote?

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
9am - 4pm
Call or text us 24 hours a day!


2940 Senna Dr
Ste A
Matthews, NC 28105-6722



As a State Farm Agent, Briana Cicero-Johns genuinely cares about her customers. They are more than policyholders; they are individuals, families, and small business owners who deserve to live life to the fullest. Making it a priority to form meaningful relationships, Briana is able to identify the needs of every customer and by offering auto insurance, homeowners insurance, life insurance, and more, she is able to find the coverage that is the perfect match.

Briana’s State Farm Matthews, NC office is dedicated to providing outstanding customer service. Acting with professionalism, transparency, and kindness, Briana and her team empower policyholders to take control of their lives by preparing for the uncontrollable situations that may arise in the future.

Operating out of Matthews, Briana’s agency takes great pride in helping residents of the Carolinas pursue their dreams with more confidence and less stress. Licensed to service all of North Carolina and South Carolina, her State Farm office offers:

● Auto Insurance

● Homeowners & Renters Insurance

● Health Insurance

● Life Insurance

● Business Insurance

Originally from Newton Falls, Ohio, Briana has maintained her “Midwest nice” roots. She is a believer in paying it forward and is very involved in the community. Briana is a member of The Matthews Chamber of Commerce, The Union County Chamber of Commerce, and Kiwanis Club of Matthews. She also sponsors and works with nonprofits such as C.O.S. Kids, the Matthews Athletic Recreational Association (MARA), the Wesley Chapel-Weddington Athletic Association (WCWAA) and The Union County Girls On The Run.

Briana graduated from Youngstown State University, received her MBA from West Virginia Wesleyan College, and earned her Doctorate from Marshall University. When she is away from the office, Briana loves spending time with her husband (a self-proclaimed car enthusiast), her two children, and their rescue dog named Otto. The weekends are typically spent at car shows, or on the sideline of a soccer field or basketball court. In her spare time, Briana wishes she had more spare time.

Feel free to stop by her State Farm Matthews, NC office anytime. Briana and her qualified team can’t wait to meet you and to begin discussing your insurance needs. Want to get started today? Call Briana’s office or request a quote online now!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

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To be the premier provider of choice for insurance and financial services in Matthews and the surrounding areas through the nurturing of lifelong relationships with our State Farm customers, and by providing servant-leadership in our community.

Empowering customers to make informed insurance and financial services decisions while serving our community.

Christina Cipolla State Farm Agent Team Member

Christina Cipolla

Customer Service Manager

Christina has provided remarkable customer service in this Matthews office since 2009. She is licensed in Property and Casualty and is a North Carolina Notary Public. Christina assists our State Farm customers with payments, claims, and policy changes. She relocated from out-of-state and now calls Indian Trail home. Christina enjoys cooking and spending time with her family.

Asia Burgess State Farm Agent Team Member

Asia Burgess

Account Representative

Asia hails from northeast Ohio but has called North Carolina home for many years now. She is licensed in Property and Casualty insurance in both NC and SC and enjoys working with folks on their commercial insurance. Asia enjoys music, snorkeling, and traveling.
Crystal Shoe State Farm Agent Team Member

Crystal Shoe

Account Representative

Crystal was born and raised in North Carolina, and presently calls Mint Hill home. She earned a B.S. in Business Administration from UNC-Charlotte and is licensed in Life, Health, Auto, and Fire insurance in South Carolina and North Carolina. When she's not greeting and assisting State Farm customers in our Matthews office, she enjoys traveling and spending time with her family.
Kyla Moore State Farm Agent Team Member

Kyla Moore

Account Manager

Kyla is our lead Account Manager in our local office. She has worked in insurance for seven years and holds her Property, Casualty, Life and Health insurance licenses in North Carolina and South Carolina. She loves working with folks with out of state transfers with their renter's insurance or homeowners' insurance needs.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.