State Farm® Insurance Agent Briana Cicero-Johns

"Working with Brittany has been an absolute pleasure. She is not only incredibly knowledgeable about home insurance but also patient, thorough, and genuinely committed to helping her clients find the best coverage for their needs. Brittany took the time to explain every detail, answered all my questions clearly, and made the entire process smooth and stress-free. Her professionalism and responsiveness gave me complete confidence that I was in good hands. I highly recommend Brittany to anyone looking for a reliable and trustworthy insurance agent!"

"Briana and the agency have helped me save money on my vehicle and boat. I highly recommend stopping by."

"What an absolute gem Briana and her team is to our Matthews community and beyond. Not only is she knowledgeable about insurance, she is a huge supporter of community initiatives - Kiwanis, youth sports, etc. I trust her with all of my family’s needs and I know without a doubt she cares about her clients."

"Briana has been one of the best agents that I know. Whenever I have called her office, she and her staff have provided me prompt and awesome service. They are very knowledgeable with State Farm products. They are not just passionate about helping you but will discuss various options depending on your unique needs. For warm and friendly service, you can trust Briana and her team. I highly recommend Briana and her office!"

"I began shopping prices due to adding my 16 year old son as a licensed driver. State Farm-Briana Cicero-Johns was highly recommended on one of my FB groups so I gave them a call. From the onset, Brittany was a pleasure to work with. She was able to answer all of my questions and was very quick to respond. In addition, she was able to save me tons of $$$$$!!! Can’t say enough about what an exceptional experience I have had with State Farm and Brittany!"

"We had a great experience with State Farm. They were excellent to work with and we would highly recommend them for your insurance needs."

"I cannot say enough good things about Briana, my State Farm insurance agent. From the very first interaction, she has been nothing short of exceptional. Briana combines professionalism with genuine care, making every experience smooth, informative, and even enjoyable. She took the time to thoroughly explain my options, answer all my questions (no matter how small), and made sure I had coverage that truly fits my needs. What really sets her apart is her responsiveness and attention to detail — I always feel like a priority, never just another policy number. Briana is the kind of agent who goes the extra mile without being asked. Whether it’s reviewing my coverage to ensure I’m getting the best value or helping navigate a claim, she consistently delivers peace of mind. If you’re looking for someone who is knowledgeable, trustworthy, and truly invested in your wellbeing, Briana is the one. Highly recommend — 10/10!"

"In a world where insurance agents today seem to act more like the corner used car salesman I found just the opposite with Brittany. She is kind, caring and listened to our story. Brittany helped get together a plan that suited our situation. She made the process easy. We now have all our insurance with State Farm. I highly recommend Brittany!"

"Briana is the best! Hands down, 10 star rating."

"I just got my photography business insurance with Briana Cicero-Johns - State Farm Insurance Agent, and it was such a smooth, easy experience! Her team was so kind and helpful, answering all my questions and making sure I understood everything, so much better than trying to figure it out online by myself. I was approved the same day and quickly received all the documents I needed for my work. Briana is so approachable, professional, and genuinely cares about helping people. I’m so glad I chose her for my business insurance and would happily recommend her to anyone!"

"Briana is very friendly and informative. It's easy to approach Briana and get clarifications on all my insurance needs. Thanks for your assistance."

"We came over from a different insurance company. We have gotten nothing but helpful, professional and kind assistance since we've been with State Farm. So glad that we came over!! Keep up the great work Briana!"

"They are the best!!"

"Shout out to this State Farm office. We moved here almost 2 years ago and everyone has been helpful, professional and very friendly. Happy Anniversary!"

"I have been a State Farm customer for most of my adult life. When I moved to Charlotte in 1997 I signed on with the John Sullivan Agency. Briana took over when John retired. I have had a few incidents in the past that have required their help. I am happy to have them advising me on options that affect my life and the life of my family."

"Got some very useful information from Briana and her team. She is very involved in her community! Looking forward to working with her. We’ve been with Briana and her staff since she opened her office. Briana is always available to answer any questions or get us information we might need quickly. Great experience with the staff as well."

"I had a positive experience in getting home insurance , very easy to work would recommend to others"

"Briana was very easy to get in touch with and had a very timely turnaround for a quote. She was able to go over my policy needs efficiently."

"Brittany was so great to work with when she assisted us with a quote for our home owners insurance. She helped us understand what our options were and was happy to redo the quote multiple times so we could see the difference prices. Thanks Brittany!"

"Great team and my agent, Kyla, was very knowledgeable and helpful for getting me my best quote. They are experts at what they do and I would recommend to anyone who would like a great experience while being covered. Thank you!"

"No one wants to make a home claim. But on July 4th of this year we experienced a broken waterline. We we away and got a call that water was coming from all sides of our home. A neighbor got the water cut off and I called State Farm to start the claim. Christina at the office helped facilitate getting an Adjustor to our home asap. We have been very fortunate working with Serge, he has been quick with coming and assessing the damage and getting payments made. I would highly recommend Briana Cirero-John’s State Farm Agency to anyone needing insurance"

"The best office ever. My fantastic agent Briana and staff are absolutely 💯 fantastic. Shout to staff always are capable of taking care of it on point!! Christina, Crystal, Asia. Amazing I have one less thing to ever worry about. Thanks STATEFARM"

"Briana has been very responsive and great to work with. We have a number of different policies with her to cover us in different areas. Briana has been very knowledgeable in helping us determine our insurance needs."

"Briana should be your first call for all of your insurance needs. She's knowledgeable and truly loves serving her clients, providing top-notch customer service. She's a lovely person to deal with."

"Everyone was so professional, knowledgeable and efficient. Answered all my questions and made it so easy to switch insurance companies. The transition was seamless. Would definitely recommend this office."